PRE TINTING - Cars

Please take ONE minute to watch/read below - Important info on what you need to know before tinting

THINGS TO KNOW BEFORE DROPPING OFF YOUR CAR FOR TINTING or TINT REMOVAL​

- Dust and dirt are the enemy of window tinting. If you can find time to clean out your car and maybe even vacuum it that would be amazing. If your car is dirty we will do the best we can to still do a great job but we may get a few dust marks in the tint. If you prefer we can wash and vac your car for you for an extra $65 prior to tinting.

- When you book a time and day with us we hold that spot exclusively to work on your car. If you are unable to make the booking please have the courtesy to give us as much prior notice as you can so our tinter is not left waiting for you to arrive.  

- Often we need to remove child seats (especially in sedans and utes) to access the windows properly. We are not qualified to reinstall them so they will be left undone when we give back your car. If possible it would be great if they where removed prior to delivery to us.

- It is very hard to estimate how long a tint job is going to take. When you drop your car off we will get your phone number and we will message when it is done. This saves you waiting around and placing time pressure on our tinters. We are right near Ballina Fair and Ballina Central so you can shop, grab a coffee or catch a movie while we tint your car. 

- You will receive a written 12 month workmanship warranty and care instructions once the job is completed. The manufactures of the film also offer a lifetime warranty on their product.

- You will receive a written 12 month workmanship warranty and care instructions once the job is completed. The manufactures of the film also offer a lifetime warranty on their product.

Payment is due when you pick up the car. We accept Eftpos, MasterCard, Visa, Cash, Direct Deposit (day prior) or PayPal (inc American Express). Fees apply for credit cards and PayPal. 

PRE-TINTING - Buildings 

- As tint goes on the inside of the glass we will need access to the property. It will be much appreciated if access to the windows is easy. Cleaning of sills would be great as any built up dust may get caught in the film at the time of application.  Don't worry too much about cleaning the inside window panes, we do this before the tint goes on. 

- The property owner should be aware that tinting glass on very rare occasions can cause thermal stress fractures. This is a crack in the glass usually caused by a previous imperfection in the piece of glass edge that has gone un-noticed. SurfWagon staff will recommend film that is less likely to cause thermal stress and will also check for possible triggers. In 35+ years of tinting our staff have encountered less than half a dozen thermal stress fractures. SurfWagon cannot be held liable for thermal stress fractures, the property owner must assume the risk and make a decision prior to the job going ahead. More information can be found on this sheet (click here) or feel free to ask us.

- Your window tint comes with a 12 month workmanship warranty and also a product warranty from the manufacturer (lifetime on houses, 10 years on commercial). 

Payment is due at the same day the job is completed unless prior arrangement has been made. We accept Eftpos, MasterCard, Visa, Cash, Direct Deposit (day prior) or PayPal (inc American Express). Fees apply for credit cards and PayPal. 

Thank you. We look forward to meeting you soon.

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SurfWagon Crew

0434 875 009

cars@surfwagon.com.au